ClawFirewallClawFirewall

Privacy Policy

This Privacy Policy explains how ClawFirewall (the “Service”) collects, uses, stores, and protects your information.

1. Information we collect

  • Account information: such as email and authentication-related data (we do not store your plaintext password).
  • Usage and log data: such as timestamps, API paths, status codes, token usage, cost, key identifiers, and trace/request IDs for auditing and billing.
  • Device and basic technical data: such as browser type, OS, diagnostics, and identifiers in cookies/local storage (where applicable).

2. How we use information

  • Provide and maintain the Service: login, console features, billing, and balance deductions.
  • Security and risk control: detect anomalies, abuse, and security incidents.
  • Improve the product: analyze performance and reliability to optimize user experience and observability.
  • Customer support: respond to tickets and troubleshoot issues (you may be asked for time ranges and log clues).

3. Content and data separation

The Service primarily records billing-related metadata and usage information. Whether your proxied content (e.g., prompts/responses) is logged depends on your gateway configuration and logging policy.

4. Sharing and third parties

  • We do not sell your personal information.
  • We may use necessary third-party infrastructure (e.g., cloud hosting, logging/monitoring, payment providers) to deliver the Service. These parties process data only within their roles.
  • We may disclose information where required by law, legal process, or to protect the rights and safety of us and our users.

5. Data retention

We retain information only as long as necessary for the purposes described here, including audit, billing, security, and compliance needs.

6. Security

We use reasonable technical and organizational measures (e.g., access control, least privilege, encryption in transit). However, no method of transmission is 100% secure.

7. Your rights

  • You may access and update your account information and request account deletion (where supported).
  • You can contact us with privacy-related questions, and we will respond within a reasonable timeframe.

8. Changes

We may update this policy. Updates will be posted on this page. Continued use of the Service means you accept the updated policy.

9. Contact

If you have questions about this Privacy Policy, please contact us via the channels provided on the website.